An Extra Resource for you and Your Team

Whether your staff members are hesitant to come back to the office, or you can’t expand your team due to budget constraints, a Genoa Healthcare on-site consumer medication coordinator (CMC) can help fill in the gaps—at no cost to you. Watch the video below to learn more.

 

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Interested in learning how a consumer medication coordinator could impact your center? Fill out the form below and we'll be in touch.

The Consumer Medication Coordinator (CMC) Model

A consumer medication coordinator (CMC) connects your consumers and staff to all the pharmacy services provided by Genoa Healthcare. CMCs work on site at your center, integrating with your care teams. They partner closely with an off-site Genoa Healthcare pharmacy to ensure your consumers get and stay on their medications.

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Genoa Pharmacy Services

  • Fills all medications
  • Provides pre-filled pill organizers
  • Available for medication consultation with consumers and staff
  • Provide flu and other non-seasonal vaccines
  • Fill and administer long-acting injectables (where allowed)

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Genoa CMC Services

  • Works on site, and integrates with center staff
  • Coordinates prescription fulfillment and
    mailing/delivery
  • At most locations, can meet consumers curb-side for minimal contact pick-up
  • Refill reminder and adherence calls
  • Assists with prior authorization
  • Builds relationships with consumers

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Consumers & Mental Health Center Benefits

  • Builds relationship and has direct communication with pharmacy liaison
  • Free prescription mailing
  • Personalized packaging
  • Convenience of on-site pharmacy resource, integrated into care team
  • Access to pharmacist
  • Access to pharmacy adherence data

DSC_0185Services implemented quickly

Adding a consumer medication coordinator to your center requires no investment from you and can be implemented in a matter of weeks. CMCs are able to lighten the workload of your staff almost immediately by: 

  • Assisting with prior authorizations, even as payers reinstate requirements that were waived due to COVID-19
  • Synchronizing prescriptions and packaging 
  • Communicating needs or changes between the pharmacy, consumer and care team 
  • Managing refill reminder and adherence calls to each consumer ensuring there is no lapse in refills or prescriptive care

We're here for you

Let's discuss how a Genoa consumer medication coordinator can you help your center and your consumers with dedicated, on-site pharmacy care. Contact us today and we'll be in touch.

Dedicated to serving the needs of those in the behavioral health and addiction treatment communities, and others who have complex, chronic health conditions, Genoa Healthcare is the largest provider of pharmacy, outpatient telepsychiatry and medication management services. With 20 years of experience, Genoa Healthcare serves nearly one million individuals annually across the United States. Everything we do is informed by our CARE values: Caring, Accountable, Results-Oriented and Ethical.

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