Pharmacy support when it's needed most

Keeping your consumers on their medications is critical. With telepharmacy available to mental health centers in Michigan, you can now offer on-site pharmacy services to help keep them on track.

A Genoa Healthcare telepharmacy is dedicated to you and your staff, ensuring your consumers get and stay on their medications.


Let's connect

Interested in learning how telepharmacy could help your consumers? Fill out the form below and we'll be in touch.

The telepharmacy model

Telepharmacies look and feel like a pharmacy but run a little differently. Learn how each moving part works together to keep your consumers on their medications:

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Remote pharmacist

  • Connects with consumers and pharmacy technicians via HIPAA-compliant audio/visual technology
  • Oversees prescriptions and patient counseling remotely
  • Available to center staff and providers for medication or treatment plan questions


On-site pharmacy technician

  • The face of the pharmacy, builds and maintains one-on-one relationships with consumers and center staff
  • Coordinates prescription fulfillment and mailing/delivery
  • Provides prior authorization assistance, refill reminder and adherence calls

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Consumer and center benefits

  • Builds relationship and has direct communication with pharmacy team
  • Access to pharmacy adherence data
  • Convenience of on-site pharmacy resource, integrated into care team
  • Free prescription mailing
  • Personalized packaging

Lipkin_7540Improved outcomes

A recent study published by the Journal of Managed Care & Specialty Pharmacy shows that consumers who use Genoa Healthcare have medication adherence rates of 90%, compared to 50% in traditional retail pharmacy.

This study validates the long-held theory that better medication adherence leads to better outcomes, including reduced emergency room visits and hospitalizations.

To help keep consumers on track, Genoa Healthcare offers:

  • Free medication mailing 
  • Customized pre-filled pill organizers
  • Refill synchronization
  • Reminder calls
  • Prior authorization assistance

We're here for you

Let's discuss how a Genoa telepharmacy can you help your center and your consumers with dedicated, on-site pharmacy care. Fill out the form below and we'll reach out.